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Reviews

After my co-worker had his kitchen granite counter tops done by STS Granite and was thrilled with the results, we had to check out my co-worker's kitchen remodel. The granite was done beautifully, and the homeowners were very happy with the value. We were able to get also bids for the granite work from Home Depot, Lowe's & Costco, but STS was significantly a better value. The entire process of working with STS was very pleasant - from the beginning to the end. We had never done this kind of project before, and Serg patiently educated us on the options and choices we would have. STS was very flexible regarding when the template could be created since it depended on the cabinets all being done. Once the kitchen cabinets were set and ready, Serg came by and quickly made the template, and told us when he would have the four counter top sections (two slabs) ready for install. On the indicated date, STS came with the necessary man power to do the job and do it safely. It all went perfectly and the remodel project had no delays due to STS. STS used a 1 foot square piece of granite that was left over from our slabs and made a beautiful trivet for us at no extra charge - all part of their service.

On general contractor had originally wanted to use his own granite source, but they couldn't come close to matching the quote from STS. And the general contractor was very pleased and impressed with STS's quality of work and service.

The price we had been quoted was what we paid - no surprises! An exceptional value. I would highly recommend STS Granite to anyone needing their services. "

Jt Maple Valley

 

 

"We are very happy with the job STS Granite did installing the granite countertops in our kitchen. Serge helped us along the way with all of our questions, and we had a lot of them! He was on time for our appointments, and we ended up with a beautiful kitchen for entertaining. We would definitely call STS Granite again if we need granite installed, and we would recommend them for the great value we received. "

Maxine Nagel
Renton, Washington

 

 

"I want to thank you for doing such a fantasic job on our granite installation. You really went above and beyond to be sure we were satisfied with the work. Since our cabinet installer had made many errors, you made extra effort at no charge to level the countertops and fit the granite, which was greatly appreciated. You were also exceedingly patient in working with me while I changed granite selections many times, going so far as to travel extra miles out of town to look at the slab I selected and help me decide between the pieces. You were always prompt in returning phone calls and showed up whenever you said you would, right on time. Additionally, I truly valued your expert craftmanship and great eye for pattern. I had asked to capture certain parts of the stone and you delivered just what I wanted. I definitely received the sense that you looked at the work as an art form, not just a building job. Installing granite is probably one of the most expensive parts of a kitchen remodel project so it's important to have it done right. I am very glad I selected STS Granite."

Julie

 

 

"So impressed with STSgranite! I wanted to surprise my parents with new countertops for their ktichen. STSgranite worked with me to make this happen.I was really happy with them because I needed to have the kitchen counters installed while my parents were out of town. Serg was very helpful throughout the whole process... The kitchen counters required a seam which I was slightly worried about, but once they were installed I could barely tell where the seam was located! If your looking for someone you can trust to come through for you with quality craftsmanship I strongly recommend STSgranite"

Mike

 

 

"These guys are amazing! The personalized customer service was spectacular. It's a family owned business and they really care. I've never had granite installed before and asked a lot of questions, Serge answered every one, and he always responded quickly to phone calls or emails. He even invited us out to look at a new construction install they were doing so that we could see the quality of their work. That sold me. The price was great too and about $1,500 less than the next bid.

To give you an idea about the level of customer service: Two days before installation we discovered that our prep sink order had been cancelled without our knowledge and it was not going to arrive. There was no time to special order another square prep sink (they're hard to find). After finding a sink at Home Depot that would have done (but not what we wanted), Serge called to confirm the installation date. I told him what had happened and he said he would see what he could find through his suppliers. He couldn't find a square prep-size sink within my budget limit, but he found a double sink with each side the right dimensions. So he got that and cut it in half. It was EXACTLY what we wanted, and at a better price than what had been ordered before. It's perfect. He's not only committed to good customer service, but he's a creative problem solver too! I ended up with a better prep sink at a lower price than the one I had ordered.

The quality, customer service, and price can't be beat. I would use them again in a heartbeat."

Louise

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